my notebook

Customer Relationship Management Software nowadays is one of the most popular businesses right now here and abroad. Big companies get this kind of software to help them in analyzing how they can improve their firm and in order to organize their data. If we are to talk about how big the data one company has, look for a CRM software company and they will be able to provide you with that info. As I did my research there are more than 12 companies that I have seen exist excluding the ones I haven’t found yet using the Google search engine. Before, I know of only one. This is what we use here in the company I am working for. Off course I won’t be able to divulge that information to the masses because I would deviate from our Company Confidentiality Agreement and it’s the last thing I would want to do.

 

In case you have no idea what a CRM is, it is actually built in many forms. Usually it has a variety of style. One of which that I am very familiar of is it’s capability to store info from customers such as their basic info, what problem they are facing regarding the products and how the support representatives handle these concerns. The very goal of this new system is to better understand what the company needs in order to grow and be more satisfactory in the eyes of the customers.

 

Although this product can be a very helpful tool for big businesses, it also has what we call as “disadvantages”. Wikipedia says “Tools and workflows can be complex to implement, especially for large enterprises” and “Often, implementations are fragmented; isolated initiatives by individual departments to address their own needs. Systems that start disunited usually stay that way: siloed thinking and decision processes frequently lead to separate and incompatible systems and dysfunctional processes”.

 

Meaning, it is not at all perfect once a company deploys this kind of organizer for them. It may as what wikipedia said cause the dysfunction in one process. One of the things that customer wants out of CRM solution software it it’s ability to store data securely because they are aware that their own customers does not want their personal information to be shared to a third party. Overall those software companies should do a great job so that their clienteles could walk the talk about their product and thus gain success in the industry.

How well do you think about your future? How often do you think of your kid’s future and grandkids? These are the lines that you can often hear from a Life Insurance Broker. They usually convince you and start it with a question, how do you see yourself in 20-30 years from now? How about save a penny a day for inevitable occurrence such as death?

I had talked to people of this job. They tell me a lot of things about money saving and valuing the money for the future. For me, it was such a nice opportunity to hear someone remind you to save for your upcoming. Tell you the benefits of their product are that you’ll have a nice coffin and a resting place once you die. It’s kind of horrible to think about death but these “life insurance brokers” just have to have a good command in speaking and also got to have a lot of people skills to be able to discuss to their customers about their product without shocking them or making them feel uncomfortable.

 

Part time brokers are mostly paid according to their sales; it’s more likely to be commission on the premiums they sell. I have also read an article say “Each meets with potential clients and advises them on the most appropriate coverage. When claims are made, they have to settle the claim equitably for both the client and the agency”, (http://www.princetonreview.com/Careers.aspx?cid=81).

 

The best insurance company I can rely on is FILAM life. Here in the city where I live, I got to see their building each day and dream of getting my own insurance from them. Though I already have a life insurance courtesy of the company I am working for right now, I still see the need for me to save more for the future of my offspring and immediate family members. Most of us, don’t want to leave other people the burden after our deaths.

 

Life insurance brokers are left with huge responsibility of convincing people to purchase it, because it is not our primary need. Especially in a third world country of which I am from, salary now a days is just enough for daily needs or even not enough for some reasons. 

 

I also learned in my research for this topic, that they also need to be licensed by their state, and it means passing an insurance examination and just like any companies, they are also provided with trainings. One of the companies that I have seen exist here in the Philippines as well is HSBC. It is also a well-known credit card company here in our country that offers different kind of insurance including “Term Life Insurance” as they call it.

 

 

This kind of career can be a part time gig to some and others consider being full time as an agent.  This type of job can be fascinating depending on how good you are in this field. More sales more commission and more pay!